Local Enforcement System
Local Enforcement System

FAQ

MY ACCOUNT

WHY SHOULD I REGISTER WITH LES.GOV.MT FOR eSERVICES?

By registering for eServices with www.les.gov.mt, you will benefit from additional free services such as receiving online summons and all tribunal documents via email instead of receiving them at your home or office, email or sms notifications on issue of fine, viewing and paying of multiple contraventions, email reminders of fines due and of tribunal hearings, delegation to manage your fine payments and many more features.

HOW DO I REGISTER FOR eSERVICES?

If you are already a registered user, you do not need to register again. All you need to do to register for eServices is to:

  1. Click the “Login” image from the Home page or click the “Sign In” (at the top right).
  2. Enter the registered email address and password in the relevant fields.
  3. Click the “Login” button or hit “Enter” to sign in.
  4. Click “Manage Account” (at the top right).
  5. Tick the box to register for eServices.
  6. Click the “Update Account Details” button.
    • Upon Update Account Details button click, the Delivery Address page is loaded.
  7. Enter delivery address and preferred time, should you wish the agreement is delivered at a place and time convenient to you (other than the residential address).
    • Tick the “Use current residential address” tick box, should you wish the agreement to be delivered at your residential address.
  8. Click the “Register” button to complete the registration.
    • A successful registration message populates.
    • will also receive a registration confirmation email from registrations@les.gov.mt.
  9. Follow the instructions sent via email, in order to complete the registration process.
    • Upon completion of your registration, you will be able to pay contraventions and lodge Petitions online.
    • We will contact you via phone or email to set up an appointment with one of our officials.
    • Our official will deliver the agreement for you to sign. (Please make sure that your ID card is available).
    • It will take up to one to two working days for eServices to be available, once the agreement is signed.

If you are not a registered user:

  1. Click on “Register for eServices” image from the Home page or click the “Register” (at the top right).
  2. Enter ID card number in the “ID Card” field and click “Search” or hit “Enter”.
    • NOTE: ID card number should be entered in the following format (without any spaces between the digits and the letter and without any brackets) 111111M
    • ID card details populate in the relevant fields.
      1. Click the “Edit Address” link, below address details should you wish to edit the address details.
      2. Edit the necessary details.
  3. Tick the box to confirm that name and address details are correct.
  4. Enter mobile number, Email address, Confirm Email address, Password and Confirm Password in the relevant fields.
  5. Click the “Terms and Conditions” link, to read the Terms and Conditions.
  6. Click the “Privacy Policy” link, to read the Privacy Policy.
  7. Tick the box to accept the user agreement and to confirm that you have read the privacy policy.
  8. Click the “Register” button to register. (If any of the details are missing or the system recognises any incorrect information, you will be prompted to enter the correct details).
    • Upon registration, the Delivery Address page is loaded.
    • Note: steps 9 and 10 are irrelevant should you opt to untick the box for eServices registration.
    • Enter delivery address and preferred time, should you wish the agreement is delivered at a place and time convenient to you (other than the residential address).
    • Tick the “Use current residential address” tick box, should you wish the agreement is delivered at your residential address.
  9. Click the “Register” button to complete the registration.
    • A successful registration message populates.
    • You will also receive a registration confirmation email from registrations@les.gov.mt.
  10. Follow the instructions sent via email, in order to complete the registration process.
    • Upon completion of your registration, you will be able to pay contraventions and lodge Petitions online.
    • We will contact you via phone or email to set up an appointment with one of our officials.
    • Our official will deliver the agreement for you to sign. (Please make sure that your ID card is available).
    • It will take up to one to two working days for eServices to be available, once the agreement is signed.

HOW DO I LOGIN?

  1. Click the “Login” image from the Home page or click the “Sign In” (at the top right).
  2. Enter the registered email address and password in the relevant fields.
  3. Click the “Login” button or hit “Enter” to sign in.
    • If your account has been activated, you may make use of all eServices available.
    • If you have not yet registered for eServices, you may do so by following the “How do I register for eServices” instructions.

HOW DO I CHANGE MY PERSONAL INFORMATION?

  1. Log in using the registered email address and password.
  2. Click “Manage Account” (at the top right).
  3. Edit the necessary details. (Please note that email address, ID No, name and surname may not be amended. Kindly contact our helpline should you wish to amend such details).
  4. Click the “Update Account Details” button.

WHAT HAPPENS IF I FORGET MY PASSWORD?

  1. Click the Login Image from the Home page or click the “Sign In” (at the top right).
  2. Click the “Click here to reset your password” link, below the “Login” button.
  3. Enter the registered email address in the “Enter Email” field.
  4. Click the “Reset Password” button.
    • A reset password message populates.
    • You will receive a reset password email from services@les.gov.mt
  5. Follow the instructions sent via email, in order to complete the reset password process.

DO I ALSO NEED TO REGISTER AND LOGIN TO PAY A CONTRAVENTION?

No you do not need to register to pay a contravention. Should you wish to only pay your fine please follow the instructions in the “Payment of Fines” section.

VIEW MULTIPLE OUTSTANDING CONTRAVENTIONS INFORMATION

You have to be an eServices registered user, to be able to view/print outstanding contraventions.

  1. Click the “Login” image from the Home page or click the “Sign In” (at the top right).
  2. Enter the registered email address and password in the relevant fields.
    • The list of outstanding contraventions is displayed.
  3. Click the “More Info” link.
    • Contravention and hearing details open in a separate window.
  4. Print – Should you wish to print the list of outstanding contraventions, click the printer icon at the top of the page.

VIEW/PRINT OUTSTANDING CONTRAVENTION INFORMATION

You have to be an eServices registered user, to be able to view/print outstanding contraventions.

  1. Click the “Login” image from the Home page or click the “Sign In” (at the top right).
  2. Enter the registered email address and password in the relevant fields.
    • The list of outstanding contraventions is displayed.
  3. Click the “More Info” link.
    • Contravention and hearing details open in a separate window.
  4. Click the “Print Contravention Details” button.

VIEW CONTRAVENTIONS/PAYMENT HISTORY

You have to be an eServices registered user, to be able to view/print outstanding contraventions. My Contraventions/Payment History allows you to view the history of your contraventions and payments. This section may be accessed via the top level menu by hovering on “eServices”.

  1. Hover mouse on the “eServices” menu at the top and click on “My Contraventions/Payment History”.
    • The contravention history list loads displaying contravention and payment details.
  2. Click the “More Info” link to view the full details.
    • Contravention and hearing details (if any) open in a new window.

VIEW DELEGATED CONTRAVENTIONS/PAYMENT HISTORY

You have to be an eServices registered user, to be able to view the delegated contraventions payment history. Delegated Contraventions/Payment History allows you to view the history of contraventions and payments effected on behalf of the person who delegated you. This section may be accessed via the top level menu by hovering on “eServices”.

  1. Hover mouse on the “eServices” menu at the top and click on “Delegated Contraventions/Payment History”.
    • The delegated contravention history list loads displaying contravention and payment details.
  2. Click the “More Info” link to view the full details.
    • Contravention and hearing details (if any) open in a new window.

MY PENDING SUMMONS

VIEW AND DOWNLOAD PENDING SUMMONS

This feature allows you to view and download all pending summons. You may also sort by headers, by clicking on the desired header.

  1. Hover mouse on “eServices” menu.
  2. Click on “My Pending Summons”. The list of all pending summons is populated. All pending summons are ticked by default.
  3. Uncheck any summons you do not wish to confirm and download.
    • Clicking the “Confirm” button will confirm that you have read the details.
  4. Click the “Confirm and Download” button to download all pending summons
    • All summons are downloaded in pdf format which may be saved and/or printed.
    • Summons will be moved from the “Pending Summons” section to the “My Upcoming Tribunals” section, once downloaded.

MY UPCOMING TRIBUNALS

VIEW UPCOMING TRIBUNALS

To be able to view your upcoming tribunals, you have to be an eServices registered user. My Upcoming Tribunals allows you to view your forthcoming tribunals. This section may be accessed via the top level menu by hovering on “eServices”.

  1. Hover mouse on the “eServices” menu at the top and click on “My Upcoming Tribunals”.
    • The list of forthcoming tribunals loads displaying details.
  2. Click the “More Info” link to view the full details.
    • Contravention and hearing details (if any) open in a new window.
  3. Click the download link to download any desired summon.

MY DELEGATES

HOW DO I ADD A NEW DELEGATE?

This feature allows you to delegate contraventions in relation to one or more of your vehicles, to someone else, hence delegating the management of your contravention payments. Delegates are allowed to view & pay contraventions on your behalf. To make use of this service, delegates must be eServices registered users.

  1. Hover mouse on eServices menu
  2. Click on My Delegates
  3. Click the “Add a Delegate” button to add a new delegate.
  4. Enter the delegate’s email address.
  5. Click the “Save & Send Invite to Delegate” button.
    • The delegate information and invitation status is displayed.
    • The delegate will also receive an email.
    • The delegate needs to be registered for eServices to use this service. Besides, the delegate also has to accept the invitation sent, which is described in the Vehicles Delegated To Me topic.

HOW DO I ASSIGN VEHICLES TO A DELEGATE?

  1. Sign in and go to “My Delegates” page.
    • The list of delegates is displayed
  2. Click the “Select” button to assign vehicles to the chosen delegate.
    • Your vehicle list loads.
  3. Click the “Select All Vehicles” button, to assign all vehicles to the delegate or tick the box next to the vehicle you wish to delegate.
  4. Click the “Update Vehicles for Delegate (email address)” button.
  5. Confirm the delegation of the vehicles by clicking the “OK” button.

HOW DO I REMOVE ASSIGNED VEHICLE/S?

  1. Untick one or more vehicles to remove a delegated vehicle.
  2. Click the “Update Vehicles for Delegate (email address)” button.
  3. Confirm the removal of the vehicle/s delegation by clicking the “OK” button.

HOW DO I REMOVE A DELEGATE?

  1. Log in and go to “My Delegates” page.
  2. Hover mouse over the “X” next to the delegate who will be removed.
  3. Click the “X” to remove the delegate.
  4. Click the “OK” button to confirm the removal of the selected delegate.
    • The removed delegate is no longer visible in the list of delegates.

VEHICLES DELEGATED TO ME

HOW WOULD I KNOW I’VE BEEN DELEGATED?

You will be notified via email when someone delegates you. You will also need to accept the invitation to be able to view the delegated contraventions.

  1. Hover mouse on the “eServices” menu at the top and click on “Vehicles Delegated To Me”
  2. Click the “Accept Invitation” button to accept the invitation.
  3. Click the “OK” button to confirm the invitation.
  4. Click the “OK” button to close.

CONTRAVENTIONS DELEGATED TO ME

HOW CAN I VIEW DELEGATED CONTRAVENTION INFORMATION?

You are allowed to view & pay contraventions on behalf of the person who delegated you. To make use of this service, delegates must be eServices registered users. Contraventions viewed in this section are contraventions for the delegated vehicle/s.

  1. Hover mouse on the “eServices” menu at the top and click on “Contraventions Delegated to Me”.
    • The list of contraventions for the vehicles delegated to you is displayed.
  2. Click the “More Info” icon next to the contravention to view.
    • A new pop up window opens, displaying the contravention details.

HOW CAN I PAY DELEGATED CONTRAVENTIONS?

You may pay one or more contraventions on behalf of the person who delegated you.

  1. Hover mouse on the “eServices” menu at the top and click on “Contraventions Delegated to Me”.
    • The list of contraventions for the vehicles delegated to you is displayed.
  2. Click the “Clear All Selected Contraventions” button if you are not paying all contraventions. This will untick all contraventions.
  3. Tick the box next to the contravention/s you wish to pay.
  4. Click the “Pay Selected Contraventions” button at the top or at the bottom.
    • You may also filter contraventions by vehicle registration number using the “enter registration number” field.
      1. Enter registration number in the field and contraventions pertaining to that registration number are displayed.
    • You may also sort contraventions by clicking on any of the headers.
    • The “Payment” page loads, including the amount of selected contraventions and amount due.
  5. Enter card payment details as indicated and tick the box to accept the terms and conditions.
  6. Click the “Continue” button.
  7. A payment confirmation will be sent via the email provided once the payment is processed by the system.

CONTRAVENTION/TICKET INFORMATION

WHAT IS THE CONTRAVENTION NUMBER?

Contravention number is split into 3 separated by a dash (-) example: xxx-xxxxx-x. When asked to enter contravention number in the fields provided, enter the first digits in the first field, the next 5 digits in the second field and the last digit in the last field.

WHAT IS A WARDEN TICKET?

The Local Warden prints out a ticket on the site where the incident occurred. All the details of the contravention are forwarded in real time.

Warden Ticket Sample

WHAT IS A POLICE TICKET?

The Police Officer writes out a ticket on the site where the incident occurred. Police tickets are entered manually into the system. The process may take a while until the summons is generated and sent to the individual charged. Once summons is received either electronically or by post, contravention may be paid.

Police Ticket Sample

WHAT IS AN EDUCATION TICKET?

Education tickets are issued by Education Welfare officers. Due to the nature of these offences, the person is requested to appear before the Local Tribunal and ticket may only be paid after the Local Tribunal has delivered judgment.

WHAT IS A TRANSPORT MALTA TICKET?

The Transport Malta (TM) enforcement officer writes out a ticket on the site where the incident occurred. The details on the tickets are then entered manually by TM into the system. Subsequently a summons is automatically generated and sent to the individual charged.

WHAT IS A SUMMONS?

Tribunal proceedings commence, hence, a summons is issued addressed to the offender, if payment has not yet been effected within seven days from issue of ticket, wherein he/she is ordered to appear before the respective Local Tribunal to answer for the charge, details of which are indicated in the summons.

Summons Sample

WHAT ARE THE ONLINE HEARING AND CONTRAVENTION DETAILS?

The contravention and hearing details may be viewed when searching for a contravention from the “Pay Contravention”, “Lodge Petition”, eServices registered users have the extra free benefit to view such details for multiple contraventions from the “My Outstanding Contraventions”, “My Contraventions/Payment History” and “Contraventions Delegated To Me” pages.

Online Hearing and Contravention Details Sample

WHAT IS THE NOTICE TO PAY?

The Notice to Pay is an automatic message which is automatically generated upon delivery of judgment. The ‘Notice to Pay’ stipulates the amount that the offender has to pay in respect of the particular contravention and includes a reminder that if the penalty is not paid within one month an additional penalty of €11.65 will be incurred.

PAYMENTS OF FINES

HOW CAN I PAY A CONTRAVENTION?

The easiest and most convenient way is to pay your contravention online in the comfort of your home or elsewhere. Please click Pay Contravention to pay a fine.

Alternatively you can pay a fine in cash, by cheque or by Electronic Point Of Sale Card during normal office hours at the administrative offices of any Local Council in Malta or Gozo. You may also settle your fine by sending a cheque addressed to LESA (if the ticket has been issued after 1st October 2015).

HOW CAN I PAY A SINGLE CONTRAVENTION ONLINE?

  1. Click “Pay Contravention” from the main menu.
    • NOTE: You DO NOT need to log in or be a registered user to pay an individual contravention.
  2. Enter Contravention number in the Contravention number field.
    • NOTE: Contravention number is in the following format: 111-11111-1
    • NOTE: Police tickets are entered manually into the system. The process may take a while until the summons is generated and sent to the individual charged. Once summons is received either electronically or by post, contravention may be paid. (Refer to “ What is a Police Ticket” information under the “Contravention/Ticket Information” section, to view a police ticket sample)
    • Enter the number shown in the image.
    • Click “Search” or hit “Enter”.
      • If contravention reference entered is recognised by the system, contravention details will be displayed. Card payment details fields are also displayed
      • Hearing details are also displayed for those tickets which have been scheduled.
      • If Contravention Reference entered is invalid, you will be prompted to enter the contravention details again.
      • Payment may be disabled for the following reasons:
        • You have already paid your Contravention fee and the amount that was due will be shown also in the Amount paid field.
        • Your ticket has been prescribed therefore no money is due.
        • You were judged Not Guilty or you were given an R&A (Reprimand and Admonition) or Withdrawn and therefore no payment is due.
        • Payments on Education cases may not be effected, prior to Tribunal Hearing.
    • Enter card type (Visa, MasterCard, Quickcash, Cashlink/Premier).
    • Enter Card number (without any spaces).
    • Enter expiry date.
    • Enter CVV (the last 3 digits at the back of your card).
    • Enter Cardholder’s Name.
    • Enter e-mail address (email address is optional, however, kindly note that it is suggested to enter email address, should you wish to receive an electronic receipt).
    • Tick the box to indicate that you have read and accepted the terms and conditions.
    • Click the “Continue” Button.
    • A payment confirmation will be sent via the email provided once the payment is processed by the system.

HOW CAN I PAY MULTIPLE CONTRAVENTIONS ONLINE?

To be able to view and pay multiple contraventions, you have to be an eService registered user.

Outstanding contraventions may be accessed via the top level menu by hovering on “eServices”.

  1. Hover mouse on the “eServices” menu at the top and click on “My Outstanding Contraventions”.
    • List of outstanding contraventions is displayed.
      MY OUTSTANDING CONTRAVENTIONS SAMPLE
  2. 2. You can choose to pay all your pending contraventions with one easy button click “Pay Selected Contraventions” or you may untick those you do not wish to pay.
    • The values (at the bottom of the page) for the “Selected Contraventions” and “Amount” increase and decrease accordingly.
    • You may also filter contraventions by vehicle registration number using the “enter registration number” field.
      • Enter registration number in the field and contraventions pertaining to that registration number are displayed.
    • You may also sort contraventions by clicking on any of the headers.
  3. Click the “Pay Selected Contraventions” button at the top or at the bottom.
    • Contravention/s amount and payment amount is displayed along with the card payment details fields.
  4. Enter card type (Visa, MasterCard, Quickcash, Cashlink/Premier).
  5. Enter Card number (without any spaces).
  6. Enter expiry date.
  7. Enter CVV (the last 3 digits at the back of your card).
  8. Enter Cardholder’s Name.
  9. Enter e-mail address (email address is optional, however, kindly note that it is suggested to enter email address, should you wish to receive an electronic receipt).
  10. Tick the box to indicate that you have read and accepted the terms and conditions.
  11. Click the “Continue” Button.
  12. A payment confirmation will be sent via the email provided once the payment is processed by the system.

PETITIONS

WHAT IS A PETITION?

A petition is a formal written document which is submitted either by Post or electronically to the Board of Petitions (BOP) in an attempt to get that authority to accede to a request.

HOW DO I LODGE A PETITION?

You can lodge a petition either online or by writing a letter and send it to the Board of Petitions – Board of Petitions PO Box 41 Valletta.

To be able to lodge a petition online, you have to be a registered user but not necessarily an eService registered user.

  1. Click the “Login” image from the Home page or click the “Sign In” (at the top right).
  2. Login in using your registered email address and password.
  3. Click “Lodge Petition” from the menu at the top.
  4. Enter contravention number in the “Contravention number” field.
    • Enter the first three digits in the first field, the next five digits in the second field and the last digit in the last field.
  5. Enter the identification number (ID Card No) related to the contravention number, in the “Offender ID Card” field provided.
  6. Click the “Search” button.
    • Contravention details populate.
  7. Click the “Lodge Petition” button.
  8. Write a letter either in the space provided or upload a word/PDF (.doc, .docx/.pdf).
  9. Upload any additional evidence by clicking the “Choose Files” button.
    • Attachment file types must be .jpg, .doc, .docx or .pdf. Select the desired file to upload (saved on your personal computer).
  10. Click the “Lodge Petition” button.
    • You will receive a formal acknowledgement via email once your petition is processed by the Board of Petitions.

WHY DO I NEED TO REGISTER TO LODGE AN ONLINE PETITION?

The registration process is simple and easy. Without registration we will not be able to keep a record of your Petition. A valid email address is also necessary to be able to receive any correspondence from the Board of Petitions.

ON WHAT GROUNDS CAN I LODGE A PETITION?

You may lodge an online petition or a hand written petition for the following reasons:

  • When there is an evident mistake in the identity of the offender or in the identification of the vehicle involved in the offence.
  • An evident mistake which resulted in the offender being wrongly found guilty of the offence.
  • Humanitarian reasons attenuating the circumstances relating to the commission of the offence.

ON WHAT GROUNDS AM I NOT ALLOWED TO LODGE A PETITION?

You are not entitled to lodge a Petition for the following reasons:

  • Ticket has already been paid.
  • Ticket has been waived or cancelled thus resulting in an amount due of €0.
  • A petition is already currently lodged (whether Online/Manual) on the specific contravention and is currently waiting the Board of Petitions’ Decision (i.e. marked as On-Hold BOP).
  • A petition has been lodged online and not yet acknowledged.
  • If more than one year elapsed from when the contravention was judged by the Local Tribunal (as per Legal Notice 414 of 2005 as amended by Legal Notice 39 of 2009).
  • If another prior petition has been submitted and decided by the Board of Petitions already before/after the Tribunal Hearing. (Only 1 petition before Tribunal Hearing and 1 petition after Tribunal Hearing is allowed).

WHAT IS THE DIFFERENCE BETWEEN AN ONLINE PETITION AND A HAND WRITTEN PETITION?

In the eyes of the Law there is no difference between a petition lodged online and one that is hand written or typed and sent to the BOP by post. The only difference is that if you sent your petition by post you will receive all future correspondence from the Board by post whereas if you lodged your petition online all future communications and correspondence from the Board will be sent to you electronically to the email provided upon registration.

CAN I LODGE A PETITION ON THE SAME DAY THAT I HAVE TO ATTEND THE TRIBUNAL HEARING?

No, you may not lodge a Petition on the same day that you have to attend a Tribunal Hearing. Petitions may be lodged up to 5 days prior the Tribunal Hearing and subsequently after the tribunal hearing has passed.

CAN I LODGE A PETITION IF I HAVE ALREADY PAID THE FINE?

No, you may not lodge a Petition if you have already paid the fine.

CAN I LODGE A PETITION ON BEHALF OF SOMEONE ELSE?

Yes you may lodge a petition on behalf of another person, provided you make this clear in the submitted petition letter.

HOW LONG DOES IT TAKE TO RECEIVE AN ACKNOWLEDGMENT AFTER LODGING A PETITION ONLINE?

Once you have lodged your Petition online, the processing of your Petition begins immediately. The website will display an acknowledgement informing you that the petition has been lodged successfully. However a formal acknowledgement will be sent once your Petition has been reviewed by the Board and you will be informed whether the petition has been accepted for further processing or rejected as the case may be. This process might take up to 2 working days

If your Petition was sent by post, you will receive an acknowledgment letter in the post informing you that your Petition is valid and is being considered or whether it was invalid and Not Taken Cognizance of.

HOW LONG DOES IT TAKE TO RECEIVE A DECISION AFTER LODGING A PETITION ONLINE?

The Board usually takes around 4 weeks to decide the outcome of a Petition; however this all depends on the particular case.

WILL I STILL RECEIVE A SUMMONS IF I HAVE LODGED A PETITION?

In some cases due to timing issues you may still receive a Summons.

DO I STILL NEED TO ATTEND THE TRIBUNAL IF I HAVE LODGED A PETITION?

No you do not need to attend the Tribunal until you receive a decision from the Board of Petitions. All proceedings against you are temporarily suspended until a decision by the Board is reached.

WHAT HAPPENS IF MY PETITION IS REJECTED BY THE BOARD OF PETITIONS?

If your case has been rejected by the Board, should you wish, you will also then be able to subsequently contest your case in front of the Tribunal, provided you have not already had the chance to do so prior to submitting your petition. It is your responsibility to enquire about the date and time of your Tribunal sitting.

MY PETITION HAS BEEN ACCEPTED, DO I NEED TO INFORM THE AUTHORITIES MYSELF?

No you do not need to inform the authorities concerned yourself. If your Petition has been accepted by the Board, it means that your contravention has been withdrawn and your fine has become null. Upon the Boards’ decision all authorities concerned are electronically notified of this decision.

WHAT DOES IT MEAN IF MY PETITION HAS BEEN PARTIALLY ACCEPTED?

When a petition is partially accepted, the Board of Petitions cannot accept the petitioner’s request in full. This all depends on the specific requests put forward by the petitioner. In general, in such cases, either the fine is reduced or the offender is given another chance to contest the case at the Local Tribunal.

GENERAL

WHAT CAN I DO IF I HAVE BEEN GIVEN A TICKET?

You have three options:

  1. You can pay the ticket.
  2. Contest the contravention before the Local Tribunal.
  3. Send a petition in writing or through the petitions-on-line facility to the Board of Petitions.

I HAVE RECEIVED A TICKET. I WENT TO PAY THE FINE BUT THE LOCAL COUNCIL DID NOT ACCEPT THE PAYMENT BECAUSE THE RECORD WAS NOT IN THE SYSTEM. WHY DOES THIS HAPPEN AND WHAT SHOULD I DO UNDER THESE CIRCUMSTANCES?

In some cases, police tickets are issued manually and therefore need to be entered into the system manually. Subsequently such tickets require some time to be fully processed and shown on the system. Please note that unless the contravention is judged on the day of the hearing the fine will not increase.

I HAVE SENT A CHEQUE TO PAY MY FINE. HOWEVER, I WAS GIVEN A SENTENCE OF ‘GUILTY-NO SHOW’. WHY DOES THIS HAPPEN?

When paying by cheque, you are always advised to follow up the cheque-payment and we strongly advise you to effect payment by cheque at least two weeks prior to the Tribunal Sitting date. The most common reasons why you were given a sentence of 'guilty-no show' are:

  • The cheque arrived after the date of the Tribunal sitting
  • The cheque could not be cashed by the Local Council/Region because you did not have sufficient funds in your bank account.

It is your responsibility to ensure that the cheque was delivered on time and to ensure that you had sufficient funds in your bank account. However, if you have enough evidence to prove that this mishap was due to negligence on the part of third parties, you have the right to appeal within thirty days from date of judgment. On the other hand, payment by cash can help to avoid such instances.

IS THERE A TIME LIMIT WITHIN WHICH I HAVE TO PAY THE FINE?

In reality, the fine must be paid within seven days from date of issue of ticket. However, the 7-day payment period on the back of the police ticket and on the local warden tickets refers to the initiation of tribunal proceedings and therefore you will not incur any further fines or penalties even though this 7-day period has elapsed as long as you pay the ticket before the tribunal date. Following this time limit, should the contravention still be outstanding, summons will be issued by the Local Council/Region in preparation for proceedings before the Local Tribunal and the Commissioner for Justice. However, in the meantime, payment can still be affected and all tribunal proceedings will automatically be halted. If the sitting date has passed, and payment is still outstanding, please note that an additional penalty of €11.65 will be incurred by automatic operation of the law one month after tribunal sentence date.

I HAVE PAID THE FINE AFTER I RECEIVED THE SUMMONS. AM I STILL BOUND TO APPEAR BEFORE THE LOCAL TRIBUNAL?

No, there is no obligation to appear before the Local Tribunal if you have paid the fine after receiving the summons. However we recommend you contact the Local Council / Region concerned to confirm the receipt of payment, alternatively you can also send an email to helpline@les.gov.mt or contact us 23318900.

I HAVE RECEIVED A TICKET FOR A CONTRAVENTION IN RESPECT OF A CAR WHICH IS NO LONGER MINE. THE NEW OWNER HAS, PRESUMABLY NOT MADE THE REQUIRED TRANSFER. WHAT IS MY POSITION?

First of all you should check with the Licensing Department whether the actual transfer has been made. If you have all the relative documentary evidence then you should contest your case before the Local Tribunal on the date appointed or by sending an online petition or in writing to the Board of Petitions.

CAN I BE SERVED WITH A SUMMONS WHEN IN ACTUAL FACT I NEVER RECEIVED A TICKET?

According to the Commissioners for Justice Act, tickets, where practicable, should be given to the offender. If the contravention involves a motor vehicle, the ticket should be affixed to the windscreen of that vehicle. However, if it is not possible for the Enforcement Officer to hand the ticket to the offender or to affix it to the windscreen, the ticket can also be posted to the offender if not affixed and same ticket has to be posted within 48 hours.

HOW WILL I BE SERVED WITH A SUMMONS?

A copy of the Summons has to be delivered either:

  • By delivering a copy to the offender in person,
  • By leaving a copy at the place of residence or postal address of the offender with the offender himself or with any member of the family or household,
  • By leaving a copy at the business of the offender with the offender himself or with any person in his service or his attorney or person authorized to receive his mail,
  • By leaving a copy at the place of work of the offender.
  • Publication:
When a server has tried to deliver the summons on the address found in the electoral register, but has been unable to find the person charged or else any other person to whom s/he could deliver the summons, a second attempt to deliver is made after 48 hours from the first attempt; should this prove to be unsuccessful once more, then the server may leave the summons at the last registered address or else affix the notice to the door of the last registered address. Once the summons has been left or affixed to the door, an abstract of the judicial act will be published once in a daily newspaper. The abstract to be published will contain the:
  1. name and surname of the offender,
  2. the ID card Number of the offender,
  3. place of the Tribunal sitting,
  4. date and time of the sitting and
  5. the alleged offence.

CAN I CHOOSE TO APPEAR BEFORE ANOTHER LOCAL TRIBUNAL?

No, you cannot choose to go before another Local Tribunal.

WHAT HAPPENS IF I CANNOT ATTEND BEFORE THE TRIBUNAL ON THE DATE INDICATED ON THE SUMMONS?

You can send a person to the Tribunal to appear on your behalf. This person may either present your case or ask the Tribunal to defer the case. Alternatively, you may send your request by means of a registered letter addressed to the respective Local Tribunal, which letter must reach the indicated location at least three working days before the date appointed for hearing. The person requesting the deferral must also attach relevant documents that justify his or her indisposition.

DO I INCUR A HIGHER FINE IF I CONTEST MY CASE BEFORE THE LOCAL TRIBUNAL AND I AM FOUND GUILTY?

This is not necessarily so. The amount of the fine is at the discretion of the Commissioner for Justice.

I HAVE RECEIVED A NOTICE TO PAY IN WHICH I AM INFORMED THAT I HAVE TO PAY THE AMOUNT OF €X IN RESPECT OF CONTRAVENTION NUMBER XXX-XXXXX-X. I AM SURE THAT I HAD PAID THE RESPECTIVE FINE. WHAT CAN I DO?

You should contact the relevant Local Council or Region wherein you explain the circumstances of the case and also present any documentation which confirms your account.

CAN I APPEAL FROM THE SENTENCE DELIVERED BY THE LOCAL TRIBUNAL?

Yes, you can file an appeal before the Court Of Magistrates within thirty days from the day of delivery of judgment. The appeal has to be lodged with the Registry of the Court after paying the relevant fees. You may also contact the respective region for more details.

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